Terms and Conditions

Sole Revival Terms and Conditions

Appointment

Please be aware that all treatment times stated are inclusive of consultation & preparation time. For your safety and wellbeing a consultation sheet must be completed upon your first visit to Sole Revival so please arrive 10 minutes early to allow for this.

Cancellation Policy

Please be aware that we operate a 24 hour cancellation policy on all treatments. A 30% fee will apply for appointments cancelled within this period, with 100% of the fee being applied for cancellations that occur on the day of the appointment, including failure to show. If a cancellation is required due to medical reasons, the aforementioned policy will be waived provided a doctors certificate is presented to Sole Revival within 7 days of the treatment date.

Late Policy

Please note that are you are running late it may affect your appointment time.

Special Offers and Promotions

Only one special offer or promotion can be used per appointment. Multiple special offers or promotions cannot be combined.

Refunds and Exchanges

Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.

Health

Please notify us on booking if you are pregnant so that we are able to adapt the treatment for your needs. Please also inform your therapist of any existing medical conditions prior to your treatment as some treatments may not be appropriate for you. Whilst we take all due care in performing our services, we at Sole Revival are not liable for any side effects which may occur as a result of the customers own negligence.

Price Alteration

We reserve the right to alter prices without prior notice.

Personal Items

Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.

Patch Testing

Patch testing is required for clients who have never had IPL Treatment before.

Data Security

Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would like to send you details of events and special promotions. If you would rather not receive these please let us know.

Gift Vouchers

Gift Vouchers are non-refundable and are valid for 6 months from the purchase date and cannot be accepted after the expiry date. Vouchers cannot be redeemed for cash, sold or transferred. You must bring along your voucher to your appointment. Late cancellation and “failure to show” terms as laid out above also apply to gift vouchers.

Courses

All courses must be paid in full at time of booking, completed within 12 months and are non-refundable. Missed appointments may result in treatments being deducted from your course.

Copyright

Sole Revivals website content is subject to copyright and as such cannot be copied, reproduced or shared unless written permission is given.